Ken Blanchard's One Minute Manager offers a simple formula for management success: create one minute goals, give one minute praises, and give one minute reprimands. On paper, it does sound simple, but in reality, giving feedback is one of the hardest skills to master for it takes a certain level of self confidence combined with genuine compassion to be able to praise sincerely, and to reprimand without causing offense. It also takes discipline and courage to offer feedback right after the incident rather than wait for the next coaching or appraisal session.
The principles in the book are not exactly groundbreaking, but they remain true and effective. People with exposure to management literature will readily agree with them and recognize that, as in many cases, it is much easier to come up with a theory, and much harder to execute.
No comments:
Post a Comment